The Mutual Bank is a highly regarded local provider of financial services in the Hunter. We have exciting opportunities to join our team delivering excellent customer service to the members of The Mutual Bank.  We have positions to service our branch network including Maitland area, Raymond Terrace and Dungog, and Edgeworth and Mayfield.

There has never been a better time to work at The Mutual Bank. We are continuing to grow and develop our team as we pursue continuous improvements in the products and services on offer to our members.

We actively seek to recruit individuals who align with our core values of Integrity, Respect, and Care. Your career will benefit from a culture that provides work/life balance.

Some key responsibilities will include:

  • Accurately process member cash transactions (teller duties) and satisfy member enquiries
  • Developing suitable solutions to meet member's banking needs.
  • Ensuring member accounts, products and services are set up accurately and in a timely and efficient manner.
  • Developing relationships with key stakeholders, internally and externally.
  • Assisting members with enquiries over the phone through our call centre platform

To be successful for this role, you will need to be able to demonstrate:

  • Excellent communication and people skills to facilitate relationship building with key stakeholders.
  • Demonstrated ability to manage competing priorities.
  • Prior experience/qualifications in the banking/finance industry will be highly considered
  • A current drivers License
  • Tier 2 (RG146) qualification, or willingness to gain this qualification

Previous experience in a customer facing role will be highly regarded.

Applicants must be willing to undergo a NSW Police Check.

For further information about this opportunity please contact Lynne Montgomery, Member Service Advisor on 1300 688 825.

As we are recruiting for multiple positions, interviews will be scheduled imminently. Closing date for your application to be considered is Friday 17 June 2022

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