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Member Service Officer - Dungog
We are looking for a passionate and motivated Member Service Officer to work in our Dungog branch.
About us
Member owned and local since 1888 and with 7 locally based branches, the Mutual Bank remains focused on meeting the needs of our members. Our branch-based teams are genuinely passionate about supporting our members in the communities we serve.
There has never been a better time to join The Mutual Bank. You will be a part of an industry and organisation undergoing exciting and innovative change. We are committed to growing and developing our teams so they reach their full potential.
About the role
As a Member Service Officer, you will deliver excellent customer service to members and internal customers of The Mutual Bank.
Responsibilities will include:
About you
You will have a passion for delivering excellent customer service whilst working in a team environment, along with the following criteria:
Full time position hours and days are Monday to Friday, 8:45am to 5:15pm and two Saturday shifts a month, 8:45am to 12:15pm.
We actively seek to recruit individuals who align with our core values of Integrity, Respect, and Care.
The benefits
The Mutual Bank celebrates a great team culture with a focus on career development and supporting the local community. Your career will benefit from a holistic approach towards health and wellbeing including a commitment to work/life balance, Employee Assistance Program and a Corporate Wellbeing program.
How to apply
If you are excited about this opportunity, we encourage you to submit your application as soon as practicable for consideration. We will be screening candidates progressively.
Applications will close 18 December 2023, or sooner if the position is filled.
If you would like to learn more about these opportunities before you apply, please contact recruitment@themutual.com.au or phone Heather Pithers on 1300 688 825.
Applicants must be willing to undergo NSW Police Check.
Member Service Officer - Mayfield
We are looking for a passionate and motivated Member Service Officer to work in our Mayfield branch.
About us
Member owned and local since 1888 and with 7 locally based branches, the Mutual Bank remains focused on meeting the needs of our members. Our branch-based teams are genuinely passionate about supporting our members in the communities we serve.
There has never been a better time to join The Mutual Bank. You will be a part of an industry and organisation undergoing exciting and innovative change. We are committed to growing and developing our teams so they reach their full potential.
About the role
As a Member Service Officer, you will deliver excellent customer service to members and internal customers of The Mutual Bank.
Responsibilities will include:
About you
You will have a passion for delivering excellent customer service whilst working in a team environment, along with the following criteria:
Full time position hours and days are Monday to Friday, 8:45am to 5:15pm and two Saturday shifts a month, 8:45am to 12:15pm.
We actively seek to recruit individuals who align with our core values of Integrity, Respect, and Care.
The Benefits
The Mutual Bank celebrates a great team culture with a focus on career development and supporting the local community. Your career will benefit from a holistic approach towards health and wellbeing including a commitment to work/life balance, Employee Assistance Program and a Corporate Wellbeing program.
How to apply
If you are excited about this opportunity, we encourage you to submit your application as soon as practicable for consideration. We will be screening candidates progressively.
Applications will close 18 December 2023, or sooner if the position is filled.
If you would like to learn more about these opportunities before you apply, please contact recruitment@themutual.com.au or phone Heather Pithers on 1300 688 825.
Applicants must be willing to undergo NSW Police Check.
Member Service Officer - Contact Centre
We are looking for a passionate and motivated Member Service Officer to work in our Contact Centre at East Maitland.
About us
There has never been a better time to work at The Mutual Bank. We are continuing to grow and develop our team as we pursue continuous improvements with the products and services on offer to our members.
We actively seek to recruit individuals who align with our core values of Integrity, Respect, and Care. Your career will benefit from a culture that provides work/life balance, learning and development, and community engagement opportunities.
About the role
An exciting opportunity to join our Member Service team in the Contact Centre at our Head Office, delivering excellent customer service to the members of The Mutual Bank over the phone.
Some key responsibilities will include:
About you
You will have a passion for delivering excellent customer service whilst working in a team environment, along with the following criteria:
Workdays and hours of this position are Monday to Friday 8:45am to 5:15pm, and minimum one Saturday shift a month, 8:45am to 12:15pm.
Previous experience in a customer service role will be highly regarded.
Your career will benefit from a culture that provides support, understands the necessity for a work/life balance and takes pride in its heritage.
The benefits
How to apply
If you are excited to join our team, we encourage you to submit your application as soon as practicable. Applications close 18 December 2023 however we will be assessing candidates progressively to schedule interviews for preferred candidates ASAP.
For further information about this opportunity please contact Heather Pithers, Retail Operations Manager on 1300 688 825.