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Important Documents

Guides, Policies, and Terms and Conditions

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Product Disclosure Statement Part 1 - Key Features and Terms and Conditions

Product Disclosure Statement Part 2 - Fees, Charges and Transaction Limits

Product Disclosure Statement Part 3 – Deposit Interest Rates

Financial Services Guide

Credit Guide

Credit Card Conditions of Use

Target Market Determinations

Privacy Policy

Complaints Policy

Consumer Data Right Policy

Digital Wallet Terms and Conditions

Apple Pay Terms and Conditions

Google Pay Terms and Conditions

Security Tokens Terms and Conditions

Visa Secure Terms and Conditions

Sponsorship Policy

Terms and Conditions - CGU $5k Gift Card

Cash Back Terms and Conditions

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Important Information

Note: these publications are provided in .pdf format and require version, 4.0 (or later) of Adobe Reader.

    

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Any advice or information on this site does not take into account your personal objectives, financial situation, or needs and you should consider whether it is appropriate for you. Please review our Product Disclosure Statement, Target Market Determinations, Terms and Conditions, Financial Services Guide, and Credit Guide before deciding to acquire a product. Interest rates, fees, and charges may change without notice.

Maitland Mutual Limited trading as The Mutual Bank ABN 94 087 651 983 AFSL/Australian credit licence 238139.

The Mutual Bank acknowledges the Traditional Custodians of Country across Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.