Scheduled Maintenance: Banking services will be unavailable from 11pm Thursday 21 November for approximately 4 hours due to planned system maintenance.
With the help of Convera, you can have funds transferred to your account with The Mutual Bank from overseas.
You can provide the necessary information to the sender bank by using our Incoming Telegraphic Transfers form. Our form is held on Convera’s third party’s website, and the personal information you provide will be used in accordance with Convera’s Privacy Policy.
You will then receive a PDF with instructions via email that you can give to your payee.
We do not charge a fee to receive funds from overseas, however in some instances intermediary banks may levy a fee.
You will need to complete our International Transfer Request form and send to info@themutual.com.au, or visit your nearest branch of The Mutual Bank for processing.
Required Information
Important Information
The Mutual Bank has entered into contractual arrangements with Convera Australia Pty Ltd (ACN 150 129 749; AFSL 404092) (“Convera”), to assist it in fulfilling certain foreign exchange and payment services, including telegraphic transfers. The relationship relating to the services described is solely between you and The Mutual Bank. If you make or receive an international transfer, the Mutual Bank will receive a commission from Convera.