Connect to our Hunter based team in minutes during business hours.
What now?
We will be in touch in the next business day.
If you think you've been scammed, follow these steps immediately:
1. Stop all communications with the suspected scammer.
2. Change your password in the Mutual App and change your card PIN.
3. Lock your card and check your digital wallets by:
- Opening The Mutual App
- Go to ‘Cards’ and select your card
- Change your card status from ‘unlocked’ to ‘locked’
You can also block your card and order a replacement by calling us on 1300 688 825 (within Australia) or +61 2 4933 8044 (from overseas) 9am – 5pm Mon-Fri or 9am-12pm Saturday (AEST/AEDT).
For after-hours Visa Card support call 1800 800 521.
For Visa Global Customer Assistance see https://www.visa.com.au/travel-with-visa/travel-support.html
