A new type of scam is using the look and feel of online pokies and casino-style games to steal money and personal information from Australians.
Known as scambling, these scams lure people into fake gambling platforms that appear genuine. They may offer bonuses, small early wins or referral rewards to make the site feel legitimate and encourage people to share it with friends, family or community members.
The National Anti-Scam Centre has warned that scambling is becoming a growing concern in Australia, with reported losses increasing sharply in recent years. While anyone can be targeted, First Nations communities have been particularly impacted.
These scams can spread quickly because they often come through people or platforms that feel familiar, including social media, messaging apps or referrals from someone the person knows.
How scambling works
Scambling sites are made to look like real online gambling or casino platforms. People may be asked to deposit money and are then shown fake winnings to encourage them to keep playing or add more funds.
When someone tries to withdraw their money, the site may block the payment, ask for extra fees, or disappear altogether. Some people may also be pressured into letting scammers use their bank account, which can lead to serious consequences.
Warning signs to look out for
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You are offered free spins, bonuses or guaranteed winnings to join an online casino-style game.
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You are encouraged to invite friends, family or community members to earn rewards.
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You are shown early wins, but then cannot withdraw your money.
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You are asked to pay extra fees, taxes or deposits before winnings can be released.
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You are asked to let someone else use your bank account, PayID or personal details.
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The website or app appears suddenly on social media, messaging apps or through a referral.
How to protect yourself
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Be wary of online gambling or casino-style games promoted through social media or messaging apps.
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Never share your internet banking passwords or one-time passcodes with anyone, and only provide your PayID, banking or personal details when you are certain the request is genuine.
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Never allow another person to use your account to receive or move money.
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Take your time before sending money, even if the offer has come from someone you know.
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If something feels wrong, stop contact, do not send more money and seek help early.
If you think you have been targeted
If you believe you have shared personal or banking information, or sent money to a scambling platform, contact your bank immediately. The sooner you act, the more support may be available.
You can also report scams to Scamwatch and learn more through the Australian Government’s scam information services.
We’re here to help
At The Mutual Bank, we know scams can happen to anyone. We’re committed to supporting the financial wellbeing of our Members and the communities we serve, and we’re here to listen if something does not feel right.
If you’re ever unsure about activity on your accounts, or you’re worried you may have shared personal or banking information, please reach out to our team before sending more money or taking further action. A quick conversation may help you take the right steps to protect yourself, your family and your community.
