Privacy Awareness Week (PAW) is a national initiative that promotes awareness of privacy rights and responsibilities and the importance of protecting personal information.
This year, PAW runs from 4-10 May 2026, with the theme “Trust is built here. In every privacy complaint. In every resolution.”
At The Mutual Bank, trust is at the heart of everything we do. Protecting your personal information, and responding respectfully if you ever have a concern, is an important part of how we earn and keep that trust.
This year’s theme focuses on building public confidence through strong privacy practices, including how organisations respond to privacy concerns and complaints. In other words: trust isn’t just about what we say, it’s built through what we do, especially when something goes wrong and needs to be put right.
How we protect your information
Our Privacy Notice explains how we collect and use personal information, who we may share it with, how you can access and correct your information, and how you can raise concerns about our privacy practices.
We also take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, disclosure or modification. We review our privacy practices regularly to ensure they remain appropriate.
You can view our Privacy Policy here: Privacy Policy.
A few practical tips to help protect your privacy
- Be cautious about sharing personal information online or over the phone.
- Use strong, unique passwords and enable extra security steps where available.
- Watch out for unexpected messages asking you to “confirm” details or click a link.
- Keep your devices updated and lock your screen when you’re not using it.
Have a question or concern about privacy?
If you have any questions or concerns about your privacy, you can contact our Privacy Officer:
- Phone: 1300 688 825
- Email: info@themutual.com.au
- Address: PO Box 2487, Green Hills, NSW, 2320.
Want to learn more about PAW 2026?
Learn more about the national campaign and the 2026 theme on the OAIC website: Privacy Awareness Week 2026
