We are thrilled to announce the launch of our redesigned Mutual App, bringing you a fresh look and enhanced functionality to make your banking experience even better.
Thanks to valuable Member feedback, we've made changes to the navigation menu in our App, making it more user-friendly and intuitive. This includes:
-
A streamlined menu layout for easier access to key features.
-
Enhanced categorisation of services to help find what you need quickly.
Members can also now view and set their own daily transaction limits on payments. Previously, this required messaging or calling our team, but now you have the convenience and autonomy to manage your limits directly from the app.
You can update your limit from the standard $5,000 up to $20,000. If you wish to lower the limit again, you will need to manually update it back to $5,000. Multi-factor authentication is required to ensure the security of your transactions.
We are excited about these changes and our aim to bring you greater convenience and control over your banking experience. Stay tuned for more updates to Internet Banking and our website.
What do I need to do to get the new-look App?
If you have automatic updates set up on your device your existing Mutual App will automatically upgrade, otherwise you will need to update via the App Store or Google Play Store.
How do I change my daily transaction limits on Internet Banking?
Once logged in, go to the main Menu in the top of the home screen> Settings >Daily transaction Limits.
How do I change my daily transaction limits on the App?
Go to the main Menu in the top left of home screen> Settings>App security and banking limits>Daily transaction limits.
Need more help?
Please call our friendly Contact Centre Team on 1300 688 825.
You can learn more about the Mutual App here.
