We’re excited to announce a new feature that makes sending money overseas easier than ever for our Members.
You can now make international transfers under $2000 directly through Internet Banking — securely, conveniently and with no fees for self-service transactions.
What’s New?
Through our trusted partner Convera, Members can now access international money transfers online. Whether you're supporting family abroad, paying for overseas goods or services, or managing international business, this feature puts the power in your hands at your convenience.
Self-service convenience: No need to visit a branch, just log in to your Internet Banking to send international transfers. If you need to make a payment more than $2000, please contact us.
More than 30 currencies supported: Including USD, EUR, GBP, NZD, INR, CNY, JPY and more.
No fees for online transfers: Save on costs when you manage transfers yourself in Internet Banking.
Secure and reliable: Backed by Convera’s global network.
Making an international payment is simple:
- Log in to Internet Banking.
- Go to Send Money > International Transfer.
- Choose an existing payee or add a new recipient.
- Enter recipient details including bank name, SWIFT/BIC, and account number or IBAN.
- 5. Select the currency and amount.
- Review the exchange rate and enter the purpose of payment.
- Submit the transfer—new payees will require second factor authentication (SMS One Time password or your token) for verification.
- Optionally, you can add your email to receive a receipt.
To complete a transfer, have the following information ready:
- Recipient’s full name and address
- Bank name and SWIFT/BIC code
- IBAN or account number
- Reason for payment
Learn more about International Transfers and read our Frequently Asked Questions.
Important information: The Mutual Bank has entered into contractual arrangements with Convera Australia Pty Ltd (ACN 150 129 749; AFSL 404092) (“Convera”), to assist it in fulfilling certain foreign exchange and payment services, including telegraphic transfers. The relationship relating to the services described is solely between you and The Mutual Bank. If you make or receive an international transfer, the Mutual Bank will receive a commission from Conver
