As faster and more secure payment options have become available, more Australians are choosing alternative payment services to cheques.
With cheque use in rapid decline, the Australian Government has announced that the cheque system in Australia will wind down no later than 2030.
The Australian banking industry is now planning for this phase-out, with some banks and many merchants already no longer accepting cheques as a form of payment.
We understand that ongoing changes in the payments landscape can be challenging for some Members, and we want to ensure you are provided with sufficient notice and support to adjust to a world without cheques.
As a result of these changes to the Australian cheque system, The Mutual Bank will phase out cheques by 31 December 2025.
We will be in contact with impacted Members to explain the phasing-out timelines and provide support with switching to the many alternative payment services available.
We are here to help you navigate through this transition – please talk to our friendly Contact Centre Team on 1300 688 825 if we can assist you.
You can learn more about the timeline and read our Frequently Asked Questions here.
