Tropical Cyclone Alfred: We are here to help Members impacted by this weather event. Read more.
Choose home & contents insurance to help meet your needs.
Manage your insurance online
For policies purchased or renewed after 3 March 2025, you can make certain updates online, such as adjusting your excess amounts or optional benefits.
Simply log in to your account to see the available options. For assistance, call CGU at 13 24 81.
For significant changes, like purchasing a new car, please call us directly at 1300 688 825.
We're here when you need us
Contacting CGU Claims
Our partner CGU is here for you anytime, any day. Call CGU's claims team 24 hours a day, 7 days a week on 13 24 80 to make a claim.
For more information on the claims process, visit CGU's claims website.
Claims Guarantee
CGU offers a lifetime guarantee on the workmanship of authorised repairs to your home.
Payment Options
Choose your cover and pay fortnightly, monthly or quarterly at no extra cost.
We're ready to help you
Important Information
The Mutual Bank ABN 94 087 651 983, AFSL 238139 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (your personal circumstances). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant the Product Disclosure Statement and Target Market Determinations from the CGU website here.
