Connect to our Hunter based team in minutes during business hours.
The Mutual Bank Branches and Contact Centre will be closed for the NSW Labour Day Public Holiday on Monday 6 October 2025. Scheduled payments will be made in advance on 4 October.
If you are registered for Internet Banking, you can download the Mutual App in either the App Store (iOS device) or Google Play (Android device).
If you have automatic updates set up on your device your existing Mutual App will automatically upgrade, otherwise you will need to update via the App Store or Google Play Store.
Yes, Members will be required to log in when accessing the new app for the first time.
The latest version of the Mutual App requires iOS 12.2 or later. Android compatibility is maintained via Google Play.
Go to the Profile tab → Edit → Choose either “Take new photo” or “Choose existing photo.” To remove, select “Remove photo.”
Go to the main Menu in the top left of home screen → Settings → App security and banking limits → Daily transaction limits.
Please call our friendly Contact Centre Team on 1300 688 825 during regular business hours.
