Member Notice: Our Internet Banking has a fresh new look. Learn more.

Login

Make a General Enquiry

Have a question? Fill out the form and we will be in touch.

Please provide your contact details
How can we help you?

To meet security and privacy obligations, our team is unable to change or provide specific member or account information via email. To maintain the security and privacy of your information, please do not include any confidential or account specific information in your query.

Further Information

For further information on the products and services above visit our Terms and Conditions on our website.

Please take the time to read our Financial Services Guide and Credit Guide available on The Mutual Bank website. The Financial Services Guide introduces our retail customers to The Mutual Bank and sets out basic information about us, including our remuneration arrangements and relationships with product issuers. The Credit Guide provides you with an understanding of what to expect from us when we provide credit to you, and includes information about some of our obligations under the National Consumer Credit Protection Act 2009.

Privacy and Consent

The Mutual Bank's Privacy Policy provides information about how we handle your personal information. It sets out how you can ask for access to personal information we hold about you and seek correction of that information. It also explains how you can complain about a breach of the Privacy Act or the Credit Reporting Privacy Code, and how we will deal with your complaint.

    

Home | Privacy Policy | Important Documents | CDR Policy | Contact Us | Lost or Stolen Cards | Website Terms of Use

Any advice or information on this site does not take into account your personal objectives, financial situation, or needs and you should consider whether it is appropriate for you. Please review our Product Disclosure Statement, Target Market Determinations, Terms and Conditions, Financial Services Guide, and Credit Guide before deciding to acquire a product. Interest rates, fees, and charges may change without notice.

Maitland Mutual Limited trading as The Mutual Bank ABN 94 087 651 983 AFSL/Australian credit licence 238139.

The Mutual Bank acknowledges the Traditional Custodians of Country across Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.