We make it simple for you to switch to our Everyday Account. We can organise to transfer your incoming payments (such as your wages or Centrelink) and any regular payments coming out of your account (such as electricity or gym membership). Talk to our team to do the work for you.

As an authorised deposit-taking institution, deposits with The Mutual Bank are protected by the Australian Government’s Financial Claims Scheme (FCS).

The FCS provides protection to deposit-holders with Australian incorporated banks, building societies and credit unions (known as authorised deposit-taking institutions or ADIs), and general insurance policyholders and claimants, in the unlikely event that one of these financial institutions fails.

The FCS, which has also been referred to as the Australian Government deposit guarantee, is a government-backed safety net for deposits of up to $250,000 per account holder per ADI. It enables account holders’ quick access to deposits that are protected under the FCS.

Yes. Once you are registered for Internet Banking you can use your smart device to access your banking. The Mutual App is available to download in the App Store or Google Play. You can transfer money between your own accounts instantly, make BPAY and OSKO payments, set up savings goals and track your spending across expense categories – and so much more.

Registering for Internet Banking is simple. Either fill in our form online or call us on 1300 688 825 and we will talk you through every step. Once you have your user ID and password, and your two-factor authentication enabled for security, you can log in and see your accounts, statements and securely message us.

Please contact us if you would like to arrange a Visa Debit Card with your account.

Our Visa Debit Card allows you to use your Everyday Account at ATMs, online and anywhere in the world Visa is accepted. Our Visa Debit Card is made of plants, not plastic with features that are sustainable and accessible.

Keeping track of your finances is easy with Mutual Alerts. Alerts can be sent as an email or text message to advise you about a range of actions on your account -  when your pay is credited, when your balance falls below a certain amount or a range of other actions.

You can activate Mutual Alerts in Internet Banking. Go to Settings >Alerts >Create alert >Select the account you want the alert set up on from the drop-down menu>Choose type of alert you require from the drop-down menu>follow prompts if further details of the alert are required>Choose mobile or email>submit password>save.

Our team is here to help if you need assistance, please contact us for more information.