As Queensland and Northern NSW face the impact of Tropical Cyclone Alfred, we want to ensure our Members are well-prepared and supported. Please contact us on 1300 688 825 if we can help.
Where to Get Assistance
State Emergency Service (SES): For non-life-threatening flood and storm emergency assistance, call 132 500 or visit SES Queensland.
Emergency Contacts: In a life-threatening emergency, always call Triple Zero (000).
How to Stay Informed
ABC News: Stay updated with the latest news and weather updates by tuning into ABC News.
Bureau of Meteorology (BoM): Follow the BoM for real-time tracking and updates on the cyclone's path.
Local Council Disaster Dashboard: Check your local council's website for updates and important information.
What to Do If You Have Been Affected
Financial Hardship: If you are experiencing financial difficulty due to adverse weather conditions, please reach out to us for support. We are here to help you through difficult times.
CGU Insurance: For insurance claims and assistance, contact CGU Insurance at 13 24 81. You can also visit their website for more information and to lodge claims online: cgu.com.au/claims.
We understand that severe weather events can be stressful and overwhelming. Please take care of yourselves and your loved ones, and don't hesitate to reach out for assistance.
Stay safe, The Mutual Bank
