Security Tokens are used to ensure your Internet and Mobile Banking experience is as secure as possible. We encourage all members to be issued with and activate either a physical or virtual Security Token.
Security Tokens provide a second level of authentication and are used in conjunction with your Internet Banking access details. You must have a Security Token to enable you to permanently increase your daily external transfer limit above the standard limit of $1,000.
Talk to our Member Services Team to see if you are eligible for this or to discuss other options to increase your external transfer limit. Please note that virtual Security Tokens are not transferrable between devices. If you change your device you will need to be issued with a new virtual Security Token.
For more information on Security Tokens call our Member Services Team on 1300 688 825.