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Target Market Determinations

Written Target Market Determination documents for financial products issued and distributed by The Mutual Bank will be available here from 5 October 2021

What is a Target Market Determination?

A Target Market Determination (TMD) describes the type of consumer that a financial product has been designed for, based on their needs, objectives, and financial situation.

It is a written document that is publicly available and outlines:

  • The class of consumers (including members of The Mutual Bank) who comprise the product's target market;
  • How the product is distributed to members, including any conditions or restrictions on the distribution of the product, and any information that must be reported by distributors of products as issued by The Mutual Bank; and
  • How often the TMD for a product is reviewed including the circumstances that may require The Mutual Bank to review the product TMD.

 

Why does The Mutual Bank have product Target Market Determinations?

The Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Powers) Act 2019 requires issuers and distributors of financial products to have TMDs for each of these products, which is part of a broad framework designed to ensure that customers are at the centre of the approach to the design and distribution of financial products.

The Mutual Bank is a regulated entity engaging in retail product issuance and distribution and is required to report complaints and significant dealings in relation to products that are not consistent with the product TMD in accordance with the Corporations Act. To make a complaint about a product that is issued or distributed by The Mutual Bank, including a product TMD, contact us on this website or visit one of our Branches.

 

If you require a previous version of a TMD or a TMD for a product no longer for sale, please contact us.

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Important Information

A TMD is not a recommendation, an opinion, or advice about whether any person should acquire the product, or whether a person is within the target market for the product. Your objectives, financial situation and needs for acquiring a particular product may differ from others, as described in the Class of Members in the product TMD. A product TMD does not summarise the risks of acquiring a product, members should refer to the Product Disclosure Statement and Terms and Conditions to determine the risks for themselves. Persons considering applying for a product as issued and/or distributed by The Mutual Bank should contact us to obtain information about the product and the application process.

    

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Any advice or information on this site does not take into account your personal objectives, financial situation, or needs and you should consider whether it is appropriate for you. Please review our Product Disclosure Statement, Target Market Determinations, Terms and Conditions, Financial Services Guide, and Credit Guide before deciding to acquire a product.

Eligibility and lending criteria, conditions, fees, and charges apply to all loans. Interest rates, fees, and charges may change without notice. Information is current as at date of appearance and is subject to change. We use reasonable efforts to provide accurate and up to date information. However, mistakes may still occur from time to time and we cannot guarantee that this website is free from any errors, inaccuracies or omissions. Maitland Mutual Limited trading as The Mutual Bank ABN 94 087 651 983 AFSL/Australian credit licence 238139.

The Mutual Bank acknowledges the Traditional Custodians of Country across Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.